Terms of Service
We are here to help. We are committed to ethical, spiritually impeccable and compassionate relationship with each one of our customers. If you have any problem whatsoever, Contact us personally. We will get back to you as soon as possible. We enjoy connecting to our costumers.
If you purchase a digital product, we do not offer refunds, as once you have it there is no way to retrieve it. However, if you have any problems, we are here to troubleshoot to make sure that the product gets to you as promised.
Some digital products that are part of a kit, package or service do offer guarantees. Also, in some multipart digital products that are delivered in separate days, you have up to 24-hours after purchase to ask for a refund.
Please read the specific guarantee for each product, which should be clearly visible.
Three step Enrollment process
When you enroll for a consultation, program or mentorship, you land on a Resource Page with all the access numbers and reminders for all the components of your consultation. There are contact numbers for any question or problem, and your first bonus is immediately downloadable.
As per instructions, your enrollment is not complete until you do two more things:
I'll take it from there. Please follow the instructions closely so that we can start as soon as possible and all the communication channels are in place. There are troubleshooting instructions in the Resource Page.
If you have not received an Email confirmation from my scheduling service (or me) saying that I received your booking request, the enrollment is not finished. Don't wait! Click here and send the information to me personally.
Booking and time management
Please understand that my time for live, one-on-one private sessions is very limited. There are people in mentorship, study courses and shamanic consultations booking that time.
Following the requirements for cancellations and re-scheduling below allows everyone to make the best use of their time and mine, without stress or waste.
When you book a time slot, I reserve it for you and prepare for you. That time slot is not given to anyone else. When you disregard the cancellation/re-scheduling requirements by making changes at the last minute, you are taking the time slot you disregarded from someone else who could have booked it, had you made the change with due anticipation. Keeping this awareness allows us to connect within the highest frequency of love, harmony and respect.
In most of programs or mentorships, you have up to 24 hours after the first session to cancel. Your money will be returned, less a $500 for the first session. Look for this guarantee.
In individual consultations, you can cancel the session on or before 5 business days previous to your appointment.
Same day cancellations will not be accepted.
Cancellations after the 5-day cancellation period will not be refunded.
However, if you have an emergency and know that you will not be able to meet the appointment, but it's past the cancellation deadline, feel free to reschedule and send me a note. I'm here to serve you and support you, so feel free to communicate any problem and we'll work to address it.
Individual Guidance Sessions